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Privacy Policy
Aavaksha ("we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit www.aavaksha.com (the "Site") or submit an inquiry regarding our premium home decor and heritage-inspired designs.
1. Information We Collect
Because we operate via an inquiry-based system, we only collect information necessary to process your requests and facilitate custom orders.
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Inquiry & Order Information: When you submit an inquiry form or contact us directly, we collect your name, email address, phone number, billing address, shipping address, and any specific details regarding your requested pieces.
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Payment Information: We do not store financial data or credit card numbers on our servers. All transaction processing is completed securely through our third-party authorized payment processors.
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Device & Usage Information: When you browse the Site, we automatically collect certain information about your device, including web browser details, IP address, time zone, and how you interact with the Site via cookies and analytics tools.
2. How We Use Your Information
We use the collected data to fulfill our operational and business commitments, specifically to:
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Generate accurate shipping and product quotes for your inquiries.
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Process, fulfill, and ship your orders.
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Communicate with you directly regarding your active inquiries or transactions.
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Screen inquiries for potential risk or fraud.
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Improve and optimize the user experience and design layout of our Site.
3. Sharing Your Personal Information
We do not sell your personal data. We only share your information with trusted third parties to help us operate our business:
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Logistics & Delivery Partners: We share your name, shipping address, and phone number with our single-tier specialized courier service to facilitate secure transit and delivery.
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Service Providers: We share data with infrastructure providers like Wix (our website hosting platform) and Google Analytics to understand how visitors interact with the Site.
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Legal Compliance: We may disclose your information to comply with applicable laws, respond to a subpoena, or protect our rights.
4. Data Retention
When you submit an inquiry or place an order through the Site, we will maintain your information for our internal records unless and until you ask us to delete this information.
5. International Data Transfers
Please note that your information may be transferred outside of your region or country of residence for processing and storage by our hosting and payment providers. By using our Site or submitting an inquiry, you consent to these transfers.
6. Your Rights
Depending on your location, you may have the right to access, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us using the information below.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time to reflect changes to our operational, legal, or regulatory practices.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a request, please contact us at:
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Email: info@aavaksha.com
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Website: www.aavaksha.com